The dos and don’ts of talking to insurance companies after an accident are this: Don’t talk to the insurance adjuster. The insurance adjuster is not your friend. It doesn’t matter how they approach you their objective is always the same they’re trying to save money for that insurance carrier. If they don’t State Farm or All State whoever it is is going to run them off. The do’s are pick up the telephone call me and let me deal with them for you. I’ve been doing this for a long time and I know all their tricks.